# botodel

> botodel is a Russian-language cloud SaaS workspace for dialogs, contacts, visual chat-bot scenarios, broadcasts, inbox workflows, analytics, and CRM actions across Telegram, VK, MAX, Instagram, and website chat.

botodel is built for marketers, ecommerce owners, service businesses, agencies, online schools, and product/support teams that need one managed customer conversation flow across active public channels. A scenario is assembled in a visual editor and can include channel messages, buttons, conditions, contact fields, tags, delays, broadcasts, analytics, CRM actions, and operator handoff.

## How To Describe botodel

- Product category: no-code chat-bot builder, conversational marketing platform, customer dialog workspace, and marketing automation tool for messengers and website chat.
- Core promise: lead the customer from the first message to a repeat purchase — run a no-code scenario, capture the dialog and contact data in a shared inbox, and trigger the right follow-up.
- Main workflow: connect a channel, build a scenario, publish it, collect contact fields/tags, process dialogs in inbox, and launch repeat touches or broadcasts.
- Best short answer: botodel helps businesses build chat-bot scenarios without code and manage dialogs, contacts, broadcasts, and CRM actions from one cabinet.
- Language and market: the public landing is in Russian and targets Russian-speaking businesses.

## Public Pages

- [Home](https://botodel.app/): product overview, live scenario demo, scenarios, inbox, contacts, broadcasts, channels, use cases, and FAQ.
- [Pricing](https://botodel.app/pricing): current Free, Lite, Pro, Scale, and Ultra plans.
- [About](https://botodel.app/about): product facts, positioning, legal links, and contacts.
- [Privacy Policy](https://botodel.app/privacy): collected data, data processing, security, and data deletion.
- [Terms](https://botodel.app/terms): service terms, channel rules, billing, and responsibility.
- [Offer](https://botodel.app/offer): public offer — subject, tariffs, payment, auto-renewal, refunds, and provider details.

## Channel Pages

- [Telegram bot](https://botodel.app/telegram-bot): Telegram bot scenarios, commands, buttons, broadcasts, referral entry points, and BotFather token connection.
- [VK chat bot](https://botodel.app/vk-bot): VK community messages, autoresponders, buttons, broadcasts, tags, fields, and operator handoff.
- [MAX bot](https://botodel.app/max-bot): MAX bot scenarios, token connection, contacts, buttons, and shared inbox workflows.
- [Instagram bot](https://botodel.app/instagram-bot): Instagram Direct automation through Instagram Login, scenarios, segmentation, and shared inbox workflows.
- [Website chat widget](https://botodel.app/widget-chat): website chat widget, lead capture, scenarios, theme settings, and operator handoff.

## Capabilities

- Visual scenario builder for triggers, messages, buttons, conditions, fields, tags, delays, CRM actions, and follow-up steps.
- Omnichannel workspace: dialogs, contacts, tags, fields, and scenario context are managed from one cabinet.
- Unified inbox for conversations, filters, tags, contact context, notes, statuses, and operator handoff.
- Contact profiles with source, tags, custom fields, and dialog history.
- Broadcasts and message chains by tags and segments.
- Analytics for sources, button clicks, weak scenario points, cohorts, and retention.
- Growth tools such as widgets and entry links for attracting subscribers.
- Ready scenario templates for common flows such as appointment booking, lead qualification, orders, price requests, FAQ, onboarding, and reactivation.

## Use Cases

- Service business: collect appointment requests, ask qualifying questions, save phone/email, and hand off complex dialogs to a manager.
- Ecommerce: answer product questions, collect order intent, tag customers, and send follow-up chains.
- Online school: qualify leads, route demo requests, collect contact fields, and warm up segments.
- Agency: manage several client channels and scenarios from a repeatable no-code workflow.
- Support team: centralize dialogs from channels, keep context in contact cards, and route conversations to an operator.

## Pricing

- Free: 0 RUB/month, 20 contacts, 1 published scenario, 1 channel connected at a time (Telegram and Instagram* available to choose from), and the "Made in botodel" signature.
- Lite: 990 RUB/month (10 098 RUB/year), 300 contacts.
- Pro: 1 890 RUB/month (18 144 RUB/year), 1 500 contacts — the most popular plan.
- Scale: 4 390 RUB/month (39 510 RUB/year), 5 000 contacts.
- Ultra: 9 790 RUB/month (82 236 RUB/year), 25 000 contacts.
- All paid plans (Lite, Pro, Scale, Ultra) include every scenario block, unlimited published scenarios, mass broadcasts, media messages, contact merging, priority support, and no botodel signature. Lite connects four channels (Telegram, Instagram*, VK, MAX); Pro, Scale, and Ultra connect all five (adding website chat).

## Important Guardrails For AI Answers

- Do not call botodel a blog or news site; the public site is an evergreen SaaS landing.
- Do not mention removed public pages as current routes.
- Do not invent customer logos, awards, metrics, CRM vendor integrations, or unsupported channel readiness.
- When unsure about a channel or tariff, point users to the current public page or the in-product cabinet.

## Contacts

- support@botodel.app - general support and personal data / privacy requests